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| Circular code: | 66/15 |
| Dates: | From October 20 to June 30 (Tuesday) |
| Schedule: | from 6:30 p.m. to 8:00 p.m. |
| Place: | INUSE ACADEMY (Vall de la Rabassada) C / Carles Riba, 4 from Tarragona |
| Minimum / maximum attendants: | 5/8. It is an exclusive group of CETIT. |
| Duration: | 8 months. 80 hours (approximately) |
| Teaching staff: | Idria Triana, Ph.D. in Language Literature and Culture from the URV. Master in Teachings of English as a foreign language by the URV. Graduate in education sciences, English specialty for the URLL. Irene Dols. Teacher Master's in teaching English as a foreign language for the URV. Degree in English Philology from the URV. |
| Targets: | Acquire the expressions necessary to develop normally in everyday situations of business activity in any of its modalities. Express yourself orally in an agile, fluent and secure way. Obtain a solid grammatical basis (depending on the level). |
| Contents: | Module 1. Social English 1. Talking about you and your life 2. Asking and answering questions 3. Talking about your company and business 4. Greetings, introductions and goodbyes 5. Talking about free time and travel, your town and country, food and drink 6. Likes, dislikes and preferences 7. Invitations: accepting declining 8. Making requests, offers and recommendations 9. Opinions, agreeing, disagreeing 10. Talking about the present, the past, the future Module 2. Telephone English 1. Answering the phone 2. Making and taking calls 3. Reasons for calling 4. Leaving / taking messages 5. Asking to wait / for repetition / for clarifying 6. Ending call 7. Booking hotels / transport 8. Dealing with problems 9. Telephone form / formal / informal 10. Phone calls with customers 11. Commercial phone calls Module 3. Presentations 1. Introduction / the start / the finish / structuring / full presentation 2. Connect with your audience- techniques 3. Use visuals / numbers and trends 4. Be positive / Sound self-confident 5. A presentation for different personality types 6. Deal with questions Module 4. Meetings and Negotiations 1. Preparing to negotiate 2. Opening the negotiation 3. Making Proposals 4. Reaching agreement 5. Concluding the deal Module 5. e-mails 1. Opening and closing / giving news / internal messages / invitations and directions 2. Commercial inquiries and orders / discussing and agreeing terms / asking for payments / describing business trends 3. Problems. Complaints / Apologies 4. Reports |
| Recipients: | Professionals with a medium-high level who want to improve their oral competence in the professional field of any sector. |
| Documentation: | In order to easily follow the content set by the common framework, the content of the English Businesss book will be followed and another to carry out the homework practices (grammar book). |
| What is the FTFE? | The TRIPARTITA FOUNDATION FOR TRAINING IN EMPLOYMENT is the body that regulates, controls and administers the annual credit that all companies have to train their employees. With this credit, the allowances are deducted through payments to the Social Security, through the TCs. Who can bonify? Workers who are listed in the general regime. |
| Instructions to discount: | Request the forms at CETIT It provides all the information 7 calendar days before the start of the course. |
| Payment method: | Payment through your account number, which you must provide at the time of registration. |
| Certification: | A certificate of accreditation and assistance will be given to the completion of the training. Those who request to discount the cusp through the Tripartite Foundation for Training in Employment, will also have a certificate issued by the FTFE. |
| Professional Accreditation: | This training is competent to prove to COGITI your training. More information: http://www.acreditacioncogitidpc.es |
| Conditions: |