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EMOTIONAL INTELLIGENCE AND LEADERSHIP
OBJECTIVES : Identify key team management factors based on the practice of emotional intelligence in organizations
CONTENTS: Styles of leadership and self-analysis. Key factors in motivation. Shared values. Management of emotions and change
DATES: April 27 and 28, 2005
SCHEDULE: April 27 and 28, 2005, from 9 to 14 and from 4 to 7 p.m.
DURATION: 16 hours
PRICE: 175 euros
ACCOUNTING AND FINANCE FOR NO EXPERTS
OBJECTIVES: Understand accounting and financial information, as well as acquire skills to analyze it and prepare strategies
CONTENTS: Accounting and finance goals. Interpretation of financial statements and accounts. Analysis of information and action plans
DATES: April 28 to May 19, 2005
TIMETABLE: Tuesday and Thursday, from 6:30 p.m. to 9:30 p.m.
DURATION: 20 hours
PRICE: 180 euros
COACHING WORKSHOP
OBJECTIVES: To develop teams of work personally and professionally, applying coaching techniques and contributing to the organization
CONTENTS: Definition of coaching and mentoring. Goals and variables for implementing coaching and mentoring techniques
DATES: April 3 and 4
TIMETABLE: Tuesdays and Wednesdays, from 9 to 14 and from 4 to 7 p.m.
DURATION: 16 hours
PRICE: 175 euros
CUSTOMER SERVICE AND SALES TECHNIQUES
OBJECTIVES: Analyze the sales process to improve our skills in customer service and sales, applying the tools and resources that help us in each phase
CONTENTS: The sale as a communication process. Detection of customer needs. The sales argument: preparation workshop for the sale of the product. The objections and their treatment. The price and closing techniques. Tracking
DATES: April 11 and 13
SCHEDULE: from Monday to Friday, from 5:00 p.m. to 8:00 p.m.
DURATION: 15 hours
PRICE: 140 euros
FOR MORE INFORMATION AND REGISTRATION: MAS CARANDELL 977 331837
OBJECTIVES : Identify key team management factors based on the practice of emotional intelligence in organizations
CONTENTS: Styles of leadership and self-analysis. Key factors in motivation. Shared values. Management of emotions and change
DATES: April 27 and 28, 2005
SCHEDULE: April 27 and 28, 2005, from 9 to 14 and from 4 to 7 p.m.
DURATION: 16 hours
PRICE: 175 euros
ACCOUNTING AND FINANCE FOR NO EXPERTS
OBJECTIVES: Understand accounting and financial information, as well as acquire skills to analyze it and prepare strategies
CONTENTS: Accounting and finance goals. Interpretation of financial statements and accounts. Analysis of information and action plans
DATES: April 28 to May 19, 2005
TIMETABLE: Tuesday and Thursday, from 6:30 p.m. to 9:30 p.m.
DURATION: 20 hours
PRICE: 180 euros
COACHING WORKSHOP
OBJECTIVES: To develop teams of work personally and professionally, applying coaching techniques and contributing to the organization
CONTENTS: Definition of coaching and mentoring. Goals and variables for implementing coaching and mentoring techniques
DATES: April 3 and 4
TIMETABLE: Tuesdays and Wednesdays, from 9 to 14 and from 4 to 7 p.m.
DURATION: 16 hours
PRICE: 175 euros
CUSTOMER SERVICE AND SALES TECHNIQUES
OBJECTIVES: Analyze the sales process to improve our skills in customer service and sales, applying the tools and resources that help us in each phase
CONTENTS: The sale as a communication process. Detection of customer needs. The sales argument: preparation workshop for the sale of the product. The objections and their treatment. The price and closing techniques. Tracking
DATES: April 11 and 13
SCHEDULE: from Monday to Friday, from 5:00 p.m. to 8:00 p.m.
DURATION: 15 hours
PRICE: 140 euros
FOR MORE INFORMATION AND REGISTRATION: MAS CARANDELL 977 331837
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