Medical teleconsultation by Europ Assistance

Mupiti has decided to offer this service free of charge to mutualists who are an alternative to RETA with active Mupiti Professional insurance, run by Europ Assistance, founded in 1963 and a pioneer in remote medical care. With more than 50 years of experience, they cover more than 300 million people in the world wherever they are. With more than 20 years of experience in digital assistance, in 2020 they only managed more than 100,000 teleconsultation services, which is why Mupiti has decided to entrust a service of this nature to a first-class company.

The service offers the possibility of communicating with a doctor via chat, telephone or video. The chat is convenient and fast; video is the most similar form to face-to-face consultation as the doctor can see the patient, and the telephone is the traditional medium for people who are not comfortable with new technologies.

This new service is very easy and safe to use, as you do not need to download any application and you can use the service from a smartphone, tablet or PC. It can be accessed through a link that all mutualists who have active Mupiti Professional insurance will receive in the email. The access link will also be available on the Mupiti website, in the alternative section to RETA. Always with the security that personal data is protected with solutions 100% compliant with the GDPR, ISO27001.

Thanks to this, they will have the opportunity to contact a doctor in the same language, wherever they are. As it will be possible to share photos, or any other document between doctor and patient, it will be possible to access an immediate diagnosis, resolve medical doubts and download prescriptions and prescriptions.